Introduction to Management Systems and The High-Level Structure
Introduction to ISO managemen systems and the high-level structure. Read this article to fully understand ISO modern management systems.
Month: May 2022
Clause 4.2 Understanding the Needs and Expectations of Interested Parties
“Interested parties, who are they?” Some people refer to this term as ‘stakeholders’, and that term is provided in clause 3.2.3 of ISO 9000:2015. This article explains who they are and what they might want from you.